FAQs

What forms of payment do you accept?

You can pay for your Ursa Major+ goodies with PayPal, Visa, or Mastercard. If you would like arrange an alternative type of payment, send us an email (amarina@ursamajor.ca) and we'd be super happy to work something out! 

If you live in the Memphis area and would like to pick up your purchase, no prob. Send me an email and I'll make sure you aren't charged for shipping and we can arrange to meet up.

What's the deal with shipping?

Shipping is calculated at checkout for Canada, U.S. and the U.K. If you live elsewhere, please feel free to email us (amarina@ursamajor.ca) and we can send you a shipping estimate!

All items will be shipped within 2 business days from receipt of payment. We use Canada Post, which can take up to 15 business days to be delivered depending on your location, although it often takes much less time.  

Tracking is included on all orders. 

What's your return policy?

All items are final sale unless there is an error within the listing. Unfortunately, we cannot accommodate returns at this time based solely on fit issues. 

Tip: we recommending pulling a similar item from your closet and comparing measurements to ensure a better fit. 

How do you clean vintage items?

All items are washed in fragrance-free detergent and/or steam cleaned and come from a smoke-free space. 

We sell previously worn items that are expected to show minor signs of wear from their former life. Occasionally there will be small imperfections such as pulls, marks, holes that we will photograph and make note of in the listing, and some minor signs of wear are normal for vintage items and may not be in the description. 

Allergy alert: Ursa Major+ has two adorable mascots, Yma and Tesla. These little cats live in the same space that the products are processed in. If you have an allergy to cats, please take this into consideration when making your purchase and wash before wearing.

Why are sizes not listed for some of your products?

Between sizes changing over the last few decades, tags being cut off and the amount of plus size clothing that was homemade back in the day, showing size through measurements is the most accurate way to determine fit. If you would like some information on how to measure yourself, this is an effective video that will simplify the process.  

Each piece has been measured while laying flat and doubled. You are welcome to request additional measurements if needed - just send us an email.

Vintage sizing is different from modern sizing, with a typically smaller fit. For instance, a dress from the 1970's might have a size 18 tag on it, but is closer to a 14 by today's standards. Please use measurements to ensure proper fit. For clothing with stretch, we will list the unstretched with the stretched measurement afterwards.

What's up with the Reworked vintage stuff?

Many of the vintage gems that come through the Ursa Major+ shop have needed a little TLC. Sometimes I replace buttons and do small repairs in addition to giving everything a good clean and press. The reworked vintage, is just that, reworked by me.

Whether it's an old tee that I've cut and hemmed into a crop top or a torn dress that I've completely taken apart and redesigned, extra love and time has gone into these pieces. This is why the price of the Reworked clothing is higher, each piece is absolutely one of a kind.

I love that shirt but do you have it in another colour, size, etc?

Unless otherwise stated, all clothes are lone wolves and they are what they are.  

What's the deal with the jewelry?

Ursa Major+ jewelry is designed in-house with a combination of new and vintage materials. Where possible, we use nickel-free metals - nickel is the cause of most allergic skin reactions. This is costume jewelry and should be treated as such, pieces will naturally tarnish with use over time. Avoid wearing costume jewelry in the shower and while swimming and keep in a sealed plastic bag when not wearing to prolong it's life.

We understand and love that all bodies are different and there is no standard size for bracelets and necklaces. If you would like an extension on your jewelry, that is no problem. Send us an email and we will customize your item so it works for you!

All vintage jewelry is sanitized and cleaned.

Jewelry purchases are shipped in a gift box.

Would you like to collaborate with us?

We are always looking to work with models, photographers and bloggers, send us an email - amarina@ursamajor.ca and we'll talk!

Have a request, suggestion, question or just want to say "hi"?

Send Amarina an email - amarina@ursamajor.ca, she doesn't bite.

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